Director of Quality – Lead Performance Excellence in a Just Culture Environment

Northern NYC

Job Summary:

Are you a nurse or physician assistant with a passion for elevating care delivery and operational excellence? A respected, mission-aligned Bronx healthcare system is seeking a Director of Quality to drive quality outcomes across their inpatient and outpatient settings.

This leadership role offers the opportunity to shape performance improvement initiatives in a culturally inclusive, Just Culture environment—within an organization proudly advancing on the Pathway to Excellence journey, a testament to its commitment to empowering nursing practice and collaborative care.

What You’ll Do:

  • Lead hospital-wide performance improvement initiatives with a sharp focus on patient safety and satisfaction
  • Guide regulatory readiness and compliance (Joint Commission, NYSDOH, OMH)
  • Analyze and interpret key data sets including NHQM, QCentrix, and eCQMs
  • Serve as a strategic partner across departments to promote continuous quality improvement
  • Oversee quality reporting, policy implementation, and committee engagement
  • Support staff education to foster a culture of safety, transparency, and learning

What You Bring:

  • 3–5 years of relevant hospital-based quality leadership experience
  • Proven regulatory knowledge: Joint Commission, NYSDOH, OMH
  • Familiarity with quality tools and data systems (QCentrix, eCQMs, NHQM)
  • RN or PA licensure in New York State required
  • MSN or equivalent advanced degree preferred
  • Excellent communication, analytical, and leadership skills

Why You Should Apply:

  • Join a system that values both clinical integrity and human connection
  • Be part of a high-impact leadership team making measurable outcomes possible
  • Thrive in a workplace advancing through the Pathway to Excellence framework
  • Enjoy competitive compensation, growth pathways, and a collaborative culture
  • Eligible for a generous referral bonus if you help someone else land this opportunity

Ready to Lead Quality Transformation?

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